Editor's Verdict

The Most Powerful Multichannel
Sales Automation Platform

4.4
★★★★☆
Very Good
After extensive testing, Reply.io stands out for its true multichannel automation and Jason AI SDR. Users report 30-50% reduction in manual work with industry-leading support (2-3 minute response times).

What We Love

  • 5 channels in one sequence (email, LinkedIn, calls, SMS, WhatsApp)
  • Jason AI generates sequences and handles replies
  • Exceptional 24/7 support (2-3 min response)
  • Advanced conditional if-then sequencing

! Could Be Better

  • Steep learning curve (2-4 weeks)
  • Pricing adds up with channel add-ons
  • LinkedIn automation less stable than Lemlist
✓ No credit card required • 14-day full access Start 14-Day Free Trial →

See Reply.io in Action

Real screenshots from our hands-on testing of the platform.

1

Jason AI Writing Assistant

Create entire outreach sequences with AI in minutes

Reply.io Review - Jason AI Writing Assistant Interface
AI SequencesGenerate complete campaigns from a prompt
100+ LanguagesMultilingual outreach support
Improve PromptRefine your messaging with AI
2

Multichannel Sequence Builder

Visual workflow editor with conditional branching

Reply.io Multichannel Sequence Builder
If-Then LogicBranch based on prospect behavior
Visual EditorSee your entire sequence flow
3

Email Editor with Personalization

Dynamic variables and AI-powered customization

Reply.io Review - Email Editor with AI Personalization
AI VariablesPersonalize Greetings, Job Title, Company
Preview ModeSee how emails render before sending
4

All Channel Steps Available

Email, Call, SMS, WhatsApp, LinkedIn, Zapier, Task

Reply.io Sequence Workflow Steps
7 Step TypesMix channels in one sequence
ConditionsAdd logic branching anywhere
5

Jason AI Setup Wizard

Tell AI about your business and it creates sequences

Reply.io Jason AI Setup Wizard
Business DetectionEnter URL, AI analyzes your offer
Value PropDefine who you help and how
6

B2B Lead Search Database

Access 1B+ contacts with real-time data

Reply.io Lead Search Database
Live SearchReal-time prospect discovery
FiltersDepartment, Seniority, Keywords
7

Campaign Dashboard & History

Track all sequences, credits used, and contacts found

Reply.io Review - Campaign Dashboard and Search History
Status TrackingRunning, Finished, Paused
Credits UsedMonitor data credit consumption

Ready to automate your sales outreach?

Start Your Free Trial →14-day free trial • No credit card required

How Reply.io Works

1

Connect Your Channels

Link your email accounts (Gmail, Outlook, or SMTP), LinkedIn profile, and phone system. OAuth for major providers means no passwords needed.

2

Build or Generate Sequences

Create multichannel sequences manually with the visual editor, or let Jason AI generate complete campaigns from your business description in minutes.

3

Add Prospects & Launch

Import leads via CSV, Chrome extension, or search Reply.io's 1B+ database. Add them to sequences and let automation handle the outreach.

4

AI Handles Responses

Jason AI categorizes replies, suggests responses, and can automatically book meetings. You focus on qualified conversations only.

Multichannel Intelligence

Reply.io's conditional logic means prospects automatically move to different channels based on engagement. Opened email but didn't reply? LinkedIn message. Clicked link? Phone call. It adapts in real-time.

Key Features

Core

Email Sequences

Unlimited email sending with Gmail API integration for 15% better deliverability. Includes warmup and validation.

Add-On

LinkedIn Automation

Connection requests, messages, InMails, profile visits, and post engagement—all automated in your sequences.

Add-On

Calls & SMS

Built-in dialer with call transcripts. Send SMS and WhatsApp messages directly from your sequences.

Core

Jason AI SDR

AI generates sequences, writes personalized emails, handles responses, and books meetings automatically.

Core

Email Deliverability

Unlimited warmup, email validation, custom tracking domains, and SPF/DKIM/DMARC guidance.

Core

Conditional Logic

If-then branching based on opens, clicks, replies. Sequences adapt automatically to prospect behavior.

Core

B2B Database

Access 1B+ real-time contacts with intent signals. 220M+ US contacts, 15M+ companies searchable.

Core

70+ Integrations

Native sync with Salesforce, HubSpot, Pipedrive. Plus Zapier for 1,000+ additional apps.

Experience all features risk-free:

Start 14-Day Free Trial →No credit card required

Reply.io Pricing Plans

All plans include 14-day free trial. Annual billing saves up to 40%.

Email Volume

$49/user/mo
✓ 1,000 contacts/month
✓ Email automation only
✓ Unlimited emails
✓ 5,000 data credits
✓ Email warmup included
Get Started

AI SDR (Jason)

$259/mo
✓ Full AI automation
✓ 1,000 contacts/month
✓ All channels included
✓ Auto meeting booking
✓ AI reply handling
Get Started
Add-ons (per user/month): LinkedIn Automation +$69 • SMS & Calls +$29
Agency Plan: $166+/month with unlimited users and white-label options

Real Cost Example

5-person team
Multichannel + LinkedIn
=
~$790
/month total

Base plan ($89×5) + LinkedIn add-on ($69×5). Users report 8-15X ROI from increased meetings booked.

See full pricing breakdown:

View All Plans →

Detailed Pros & Cons

✓ Pros

True Multichannel Power

One of the few platforms that genuinely integrates email, LinkedIn, calls, SMS, and WhatsApp into coherent workflows with conditional logic.

Jason AI Actually Delivers

Unlike overhyped AI features elsewhere, Jason AI generates usable sequences, personalizes at scale, handles responses, and books meetings.

Industry-Leading Support

2-3 minute average response time via 24/7 live chat. Real humans, not chatbots. Consistently cited as primary reason users stay.

Advanced Deliverability Suite

Gmail API integration (15% open rate boost), unlimited warmup, email validation, and custom tracking domains.

Powerful Conditional Sequencing

If-then logic that adapts sequences based on prospect behavior. Opened but didn't reply? Auto-switch to LinkedIn.

✗ Cons

Steep Learning Curve

Plan for 2-4 weeks to become proficient. Interface is powerful but cluttered. Not plug-and-play like simpler tools.

Pricing Escalates Quickly

Base plans look affordable but LinkedIn (+$69) and SMS/Calls (+$29) add-ons accumulate. 5-person team costs ~$790/month.

LinkedIn Automation Less Stable

Works but has reliability issues. Cookie sessions expire, connection limits sometimes buggy. Lemlist handles LinkedIn better.

Chrome Extension Issues

Findy extension for LinkedIn capture works ~70% of the time. Sometimes misses emails or fails to load.

No Large Built-in Database

Unlike Apollo.io (275M+ contacts), Reply.io requires external data sources or paid credits for prospecting.

Reply.io vs Alternatives

How does Reply.io compare to other lead generation and sales automation tools?

FeatureReply.ioApollo.ioZoomInfoLusha
Starting Price$49/mo$49/moCustomFree tier
Free Trial14 daysFree tierDemo only5 credits free
Contact Database1B+ contacts275M+ contacts600M+ contacts100M+ contacts
Email Sequences✓ Advanced multichannel✓ Built-in✓ Basic✗ Requires integration
Phone Data✓ With dialer✓ Good coverage✓ Premium accuracy✓ Direct dials focus
Best ForSales engagementAll-in-one platformEnterprise dataSMB prospecting

Which Tool Is Right For You?

Apollo.io

Free Tier

Best for: Teams wanting an all-in-one platform with data, email sequences, and dialer built-in. Better email deliverability and transparent pricing. 275M+ contacts included.

ZoomInfo

Enterprise

Best for: Mid-market and enterprise teams with budget for premium data. Highest accuracy (95-98%) with advanced intent signals and orchestration capabilities.

UpLead

Accuracy Guarantee

Best for: Teams prioritizing email deliverability. 95% accuracy guarantee with credit refunds for bounced emails. Transparent pricing with no hidden fees.

Lusha

Free Tier

Best for: SMBs and individual sales reps needing quick access to direct dials and verified emails. Simple Chrome extension with easy CRM integration.

Seamless.AI

Phone Data Focus

Best for: Sales teams focused on cold calling who need strong phone number coverage. Works well as a supplementary data source alongside other tools.

Cognism

GDPR-First

Best for: Teams selling into Europe or requiring strict GDPR compliance. Phone-verified mobiles with Diamond Data and strong EMEA coverage.

Frequently Asked Questions

Reply.io is an AI-powered sales engagement platform for B2B teams to automate multichannel outreach. It combines email, LinkedIn, phone calls, SMS, and WhatsApp into unified sequences that adapt based on prospect behavior. The platform is trusted by 3,000+ companies and features Jason AI as a built-in sales development representative.
Reply.io offers four tiers: Email Volume ($49-59/user/month), Multichannel ($89-99/user/month), Agency ($166+/month), and AI SDR Jason ($259-500/month). Add-ons include LinkedIn automation (+$69/user) and SMS/Calls (+$29/user). A realistic multichannel setup for a 5-person team costs ~$790-990/month.
Yes. Reply.io offers a 14-day free trial with no credit card required. You get access to core features, can build and test sequences, connect email accounts, and try Jason AI capabilities. There's also a limited free plan with 200 data search credits.
Jason AI is Reply.io's built-in AI Sales Development Representative. It generates complete outreach sequences from your business description, writes personalized emails, categorizes and handles incoming responses, and automatically books meetings by checking your calendar. Users report 30-50% reduction in manual SDR work.
Yes. Reply.io offers native integrations with 70+ platforms including Salesforce, HubSpot, Pipedrive, and Zoho. These support bidirectional sync, field mapping, and workflow automation. Setup typically takes 10-30 minutes with guided configuration. Zapier integration connects 1,000+ additional apps.
It depends on your priorities. Reply.io excels at multichannel (calls, SMS, WhatsApp) and Jason AI reply handling. Lemlist has better LinkedIn automation and visual email design. Apollo.io has a larger built-in database (275M+ contacts). Many teams use Apollo for prospecting + Reply.io for orchestration.
Final Verdict

Should You Try Reply.io?

After extensive testing, Reply.io delivers genuine value for B2B sales teams serious about multichannel outreach. The combination of 5-channel automation, Jason AI SDR, and industry-leading support (2-3 minute response times) sets it apart from competitors.

The tradeoffs are real: steep learning curve, escalating pricing with add-ons, and LinkedIn automation that needs work. But for growing teams with budget and commitment, the 30-50% productivity gains justify the investment.

Our Recommendation

Start with the 14-day free trial on the Multichannel plan. Connect your primary email and test Jason AI's sequence generation. If your team sends 50+ outreach messages daily across multiple channels, Reply.io will likely deliver strong ROI.

Start Your Free Trial →
4.4
★★★★☆
Very Good
About This Review: We tested Reply.io across email and LinkedIn channels over several weeks, examining Jason AI capabilities, deliverability features, and CRM integrations. Pricing verified December 2025. This review contains affiliate links—we may earn a commission at no extra cost to you.