Lindy AI

Lindy AI is a no-code platform for creating AI agents that automate business workflows and build applications. Unlike traditional tools like Zapier that connect apps with if-then rules, Lindy uses large language models (including Claude Sonnet 4.5) to create agents that understand context and make decisions. The platform combines three core capabilities: Agent Builder for workflow automation through natural language, Lindy Build for application development with automated testing, and Computer Use for browser automation beyond API limitations.

Lindy uses a credit-based system with three paid tiers: Free Plan ($0, 400 credits), Pro Plan ($49.99/month, 5,000+ credits), and Business Plan ($299.99/month, 30,000+ credits). Simple tasks consume 1 credit while complex operations use more. Additional credits cost $10 per 1,000. Phone capabilities start at $0.19/minute. The pricing is transparent with no hidden execution fees, though you'll need to monitor usage as credit consumption varies with task complexity and AI model selection.

Choose Lindy when your workflows require contextual decision-making, you need to automate web applications without APIs, or you're building simple applications alongside automation. Choose Zapier if you need the largest integration library and simple, predictable workflows at a lower price point ($19.99/mo). Choose Make if your team has technical expertise and needs granular control over data transformation with visual debugging. Lindy's premium pricing ($49.99/mo) makes sense when AI capabilities justify the investment.

Lindy supports multiple AI models as of October 2025: Claude Sonnet 4.5 (default, best for coding with 77.2% SWE-bench score), Claude Sonnet 3.7, GPT-5 and GPT-5 Codex, Gemini Flash 2.0, and Claude Haiku 3.5. Model selection affects both performance and credit consumption. Claude Sonnet 4.5's recent integration enables agents to operate autonomously for 30+ hours on complex tasks and provides better coding accuracy. This matters because choosing the right model balances cost with capability for your specific use cases.

Yes, Lindy offers a free plan with 400 credits monthly and access to core features including Agent Builder, Lindy Build, and a 1M character knowledge base. This allows testing basic automation workflows and simple applications. No credit card is required for the free tier. For production use with advanced features like Claude Sonnet 4.5, Computer Use, and higher credit limits, you'll need to upgrade to the Pro plan ($49.99/month). Consider running pilot projects on the free plan to estimate credit consumption before committing.

Lindy Build creates full-stack applications from text descriptions and then automatically tests them using AI agents that interact with the interface like human QA testers. The system generates agents that click buttons, fill forms, and verify functionality. When bugs are detected, Lindy Build attempts automatic fixes and retests. This reduces development time significantly, though complex applications may still require manual refinement for edge cases. It's best suited for internal tools, customer portals, and simple SaaS applications where speed matters more than pixel-perfect customization.

Lindy offers 5,000+ integrations through partnership with Pipedream Connect, covering major categories including CRM (Salesforce, HubSpot), communication (Slack, Teams), productivity (Google Workspace, Notion), and e-commerce (Shopify, Stripe). For platforms without APIs, Lindy's Computer Use feature provides browser automation capabilities. Agents can navigate websites, fill forms, and extract data from any web application. However, this approach has limitations: website redesigns can break automations, CAPTCHA systems may require workarounds, and some platforms prohibit automated access in their terms of service.

Lindy maintains SOC 2 Type II, HIPAA, and GDPR compliance certifications, making it suitable for regulated industries including healthcare and finance. Security features include AES-256 encryption for data in transit and at rest, Business Associate Agreements for healthcare organizations, enterprise SSO, role-based access controls, and comprehensive audit logs. The Business Plan ($299.99/month) and Enterprise tiers include these compliance features. Teams should still conduct their own security assessments based on specific regulatory requirements and risk tolerance.

Lindy agents can handle email management, calendar scheduling, customer support, sales lead qualification, meeting transcription, CRM updates, social media management, document processing, web scraping, and phone calls. With Computer Use, they can navigate websites and interact with applications lacking APIs. However, limitations exist: agents may handle edge cases unpredictably, complex decision trees require careful setup, AI responses can vary, and some tasks requiring human judgment should include escalation workflows. The platform works best for knowledge work requiring contextual understanding rather than purely mechanical tasks.

Lindy targets business users with no-code simplicity, while frameworks like CrewAI and AutoGen serve developers building custom systems. CrewAI requires Python expertise and costs $99-$120,000 annually but offers maximum customization. AutoGen is free and open-source but requires technical infrastructure management. Choose Lindy when you need fast deployment without technical resources, built-in compliance, and managed cloud services. Choose developer frameworks when you have dedicated AI teams, need complete control over implementation, or are building highly specialized systems requiring custom behavior.

Gaia is Lindy's AI phone agent platform that enables agents to make and receive phone calls autonomously. Phone agents can conduct natural voice conversations for customer support, sales outreach, appointment scheduling, and lead qualification. They use the same knowledge bases and integrations as text-based agents, providing consistent responses across channels. Calls are billed at $0.19 per minute with GPT-4o, separate from standard credit consumption. The system handles multi-turn dialogues and can transfer to humans when conversations exceed the agent's capabilities.