Notta

Notta is an AI-powered transcription and meeting assistant tool that automatically converts audio and video recordings into accurate, searchable text. It transcribes live meetings on Zoom, Google Meet, Microsoft Teams, and Webex in real-time, and can also transcribe pre-recorded audio/video files. Notta supports 58 languages for transcription and offers real-time translation across 42 languages, making it ideal for international teams and multilingual environments. Beyond basic transcription, Notta generates AI-powered meeting summaries, extracts action items, identifies speakers, and integrates with popular business tools like Salesforce, Slack, and Notion. The platform is available as a web application, mobile apps for iOS and Android, and a Chrome extension.

Notta achieves a transcription accuracy rate of 98.86% in ideal conditions with clear audio and minimal background noise. This accuracy rate is significantly higher than most competitors, including Otter.ai (85-95% accuracy) and Fireflies.ai (90-95% accuracy). However, accuracy can vary based on several factors. Performance improves with clear audio quality, single speaker or speakers taking turns, standard accents and clear pronunciation, and use of custom vocabulary for technical terms. Accuracy drops to 80-85% with heavy background noise or poor audio quality, multiple speakers talking simultaneously, strong accents or non-native speakers, and very technical jargon without custom vocabulary. Notta does not support automatic language detection—you must manually select the language before starting transcription.

Notta supports 58 languages for transcription, making it one of the most multilingual-friendly AI transcription tools available. Major languages supported include English (US, UK, Australian, Canadian, Indian accents), Spanish, French, German, Italian, Portuguese, Japanese, Chinese (Mandarin, Cantonese), Korean, Arabic, Hindi, Thai, Vietnamese, Indonesian, Malay, Russian, Polish, Turkish, Dutch, Swedish, Danish, Finnish, Norwegian, and 30+ additional languages. Notta offers real-time translation across 42 languages, allowing you to transcribe a meeting in one language and instantly translate it into another. The unique bilingual transcription feature handles meetings where two languages are spoken simultaneously, providing side-by-side transcripts in both languages—available for 11 language pairs including Japanese-English, Chinese-English, and Vietnamese-English. Important limitation: Notta requires you to manually select the language before transcription begins and does not automatically detect or switch languages mid-conversation.

Notta offers four pricing tiers. The Free Plan costs $0/month permanently and provides 120 transcription minutes per month, 3-minute maximum per recording, 10 AI summaries per month, real-time transcription, basic editing and export features, 50 file uploads per month, and speaker identification included. The Pro Plan costs $8.25-9/month when billed annually or $14.99/month when billed monthly, providing 1,800 transcription minutes per month, 90 minutes maximum per recording, 30 AI summaries per month, 100 file uploads per month, translation to 42 languages, custom vocabulary (200 words), custom AI templates, and AI Chat feature. The Business Plan costs $16.67/month per user when billed annually or $27.99/month per user when billed monthly (minimum 2 seats), providing unlimited transcription minutes, 5 hours maximum per recording, 500 AI summaries per month per workspace, 200 file uploads per month, all Pro features plus team collaboration workspace, admin controls and permissions, video recording capability, and Salesforce integration. The Enterprise Plan offers custom pricing with all Business Plan features plus SAML Single Sign-On (SSO), audit logs, no data used for AI training, flexible payment options, and priority support. Notta offers a 3-day free trial of the Pro Plan with 1,800 minutes (Notta App) or 300 minutes (Notta Web) that requires credit card information upfront.

Yes, Notta can automatically transcribe meetings through multiple methods. Notta Bot (Meeting Bot) automatically joins scheduled meetings on Zoom, Google Meet, Microsoft Teams, and Webex through calendar integration with Google Calendar and Microsoft Outlook, allowing the bot to auto-join based on your schedule. The bot records audio, transcribes in real-time, and generates AI summaries after the meeting ends, appearing as a participant named "Notta Bot" in your meeting. The Chrome Extension transcribes any browser tab including YouTube videos, webinars, and online classes, can record up to 5 browser tabs simultaneously, and works on any website with audio content. Mobile apps for iOS and Android allow real-time transcription during in-person meetings using your device's microphone with Apple Watch support for convenient recording control. Screen recording capability captures screen presentations with audio and transcribes the narration. The setup process involves connecting your calendar to Notta, enabling auto-join settings in your account, scheduling meetings in your calendar as normal, and having Notta Bot automatically join, record, and transcribe with AI summary delivered after the meeting. Note that some organizations may have policies restricting bot participants in meetings, so always inform meeting participants that recording and transcription are occurring.

No, Notta requires an internet connection for most of its core functionality, as the AI transcription processing happens in the cloud. Features requiring internet include real-time transcription during live meetings, file upload and transcription processing, AI summary generation, translation features, syncing across devices, and accessing transcripts from the web or mobile apps. Limited offline capabilities exist: you can record audio on the Notta mobile app without internet, but the recording will only be transcribed once you reconnect to the internet. Previously downloaded transcripts can be viewed offline in the mobile app. Real-time transcription during meetings uses moderate data bandwidth, so users with limited mobile data should use WiFi connections for transcription-heavy sessions. All transcripts are stored in Notta's cloud infrastructure (hosted on AWS), which means you can access your transcriptions from any device with internet access.

Notta's speaker identification feature can detect and label up to 10 different speakers in a single recording. When enabled, Notta automatically assigns labels like "Speaker 1," "Speaker 2," etc. to different voices in the conversation, and you can manually rename these labels to actual participant names for clarity. Speaker identification works best when speakers take turns speaking rather than overlapping. The feature is available for file upload transcription, screen recording, and online meetings (Notta Bot) in all 58 supported languages. For Chrome extension recording and real-time microphone recording, speaker identification is currently available only for Japanese language transcription. Limitations include unreliable performance when multiple people talk simultaneously, potential confusion of speakers with similar voice characteristics, reduced accuracy with background noise, and frequent need for manual correction—especially in informal meetings with cross-talk. Best practices for accurate speaker identification include enabling the feature before starting transcription, ensuring speakers take turns rather than talking over each other, using high-quality microphones in quiet environments, manually verifying and correcting speaker labels after transcription, and renaming generic "Speaker 1" labels to actual names for clarity.

The answer depends on your specific needs, but Notta is generally better for most users, particularly those working with international teams or requiring the highest transcription accuracy. Notta wins on transcription accuracy (98.86% vs 85-95%), providing 13 percentage points higher accuracy that means 15-20 minutes less editing time per hour of meetings. For language support, Notta offers 58 transcription languages plus 42 translation languages compared to Otter's 3 languages only (English, Spanish, French)—19x more language support. Notta processes faster at 5 minutes to transcribe 1-hour audio versus Otter's 7 minutes (28% faster). For value, Notta Pro provides 1,800 minutes/month at $8.25-14.99 compared to Otter Pro's 1,200 minutes/month at $8.33-10, offering 50% more minutes for similar or lower cost. Notta includes dedicated iOS/Android apps with full functionality and Apple Watch support, while Otter offers web-optimized mobile access only. Notta supports Zoom, Meet, Teams, and Webex, while Otter supports Zoom, Meet, and Teams (lacking Webex). However, Otter.ai wins on free plan usability with 300 minutes/month and 30-minute sessions versus Notta's 120 minutes/month with 3-minute sessions. Otter has more mature team collaboration tools, shared folders, and real-time commenting. Otter offers advanced AI agents for sales, education, and recruitment with voice-activated commands and "Hey Otter" voice control. Otter has deeper Zoom integration with automated slide capture. Overall verdict: Notta scores 44/70 vs Otter 34.5/70 in comprehensive feature comparison. Choose Notta if you work with international teams, need maximum accuracy, want best value for money, or use mobile apps frequently. Choose Otter if you work exclusively in English/Spanish/French, prioritize collaboration over accuracy, need voice-activated AI agents, or want a more usable free plan.

Generally, no. Notta subscriptions are non-refundable according to their official policy. Subscriptions are non-refundable for unused time, and if you cancel your subscription, you can continue using it until the end of the current billing cycle, but the remaining days are not refunded. Refund policies may vary by platform (App Store, Google Play, or Notta Web) and are ultimately subject to the app store's terms. Exceptions where refunds may be possible include: (1) If Notta terminates your account for violation of terms, they will refund prepaid fees covering the remainder of the subscription term; (2) If you upgrade from Pro to Business plan, Notta may refund the unused portion of your Pro plan fees, though this is processed manually and requires contacting support; (3) For iOS purchases, you can request a refund directly from Apple within a limited timeframe; (4) For Google Play purchases, refund requests go through Google's refund system—these are handled by the app stores, not by Notta directly; (5) If you were charged incorrectly or experienced technical issues preventing you from using the service, contact support@notta.ai for assistance. Best practices to avoid needing refunds include using the Free Plan first (120 minutes/month) to test if Notta meets your needs before subscribing, trying the 3-day free trial of Pro Plan to evaluate premium features, canceling at least 24 hours before renewal if not satisfied during trial period, and reading terms carefully before subscribing, especially trial auto-renewal terms. Multiple user reviews mention dissatisfaction with Notta's billing practices and lack of refunds, particularly for users who felt the free trial limitations were misleading. Given the no-refund policy, thoroughly test Notta's free tier for at least a week with real use cases before committing to a paid subscription.

Yes, Notta is generally safe and secure with enterprise-grade security certifications and compliance standards. Security certifications include SOC 2 Type II certified with annual third-party audits verifying security controls, ISO 27001 certified for international information security management standards, GDPR compliant meeting European data protection regulations, CCPA compliant with California Consumer Privacy Act, HIPAA compliant for healthcare-related transcriptions, and SSL/HTTPS encryption on all pages. Data encryption includes AES-256 encryption for data at rest (stored data), TLS 1.2/1.3 encryption for data in transit (data being transferred), and infrastructure hosted on Amazon Web Services (AWS) with regular backups. Privacy features include Enterprise plans' ability to opt out of AI training (ensuring your data isn't used to improve Notta's models), SAML Single Sign-On (SSO) available for Enterprise customers, audit logs tracking who accessed what data (Enterprise plan), and role-based access controls limiting who can view sensitive transcripts. Privacy considerations include: (1) All data is stored in the cloud (AWS infrastructure), which may be a concern for organizations with strict data localization requirements; (2) Free and Pro plans' data may be used to train and improve Notta's AI models, while Enterprise plan allows opt-out; (3) Notta's privacy policy states they may share data with service providers necessary to deliver the service; (4) When Notta Bot joins meetings, it's visible to all participants—ensure you have consent from all participants before recording and transcribing as some jurisdictions require explicit consent; (5) Enable two-factor authentication if available and use strong, unique passwords. Best practices for sensitive information include reviewing and redacting sensitive information from transcripts before sharing, using access controls to limit who can view confidential transcripts, considering human transcription services for highly sensitive or classified information, and reading the complete terms of service and privacy policy before uploading confidential content. For most business use cases, Notta's security is robust and trustworthy. For highly sensitive, regulated, or classified information, carefully review whether the Enterprise plan's privacy features meet your compliance requirements.

Yes, Notta can transcribe both video files and YouTube videos. For transcribing uploaded video files, Notta supports formats including MP4, AVI, RMVB, FLV, MOV, and WMV with maximum file duration of 3 minutes (Free), 90 minutes (Pro), or 5 hours (Business/Enterprise). The process involves logging in to Notta, clicking "Import Files" or "New Record" → "Upload File", selecting your video file from your device, choosing transcription language, enabling speaker identification if needed (supports up to 10 speakers), and clicking "Start Transcription"—processing takes approximately 5 minutes for 1-hour video. For transcribing YouTube videos, Method 1 (recommended) uses the Chrome Extension: install the Notta Chrome extension from Chrome Web Store, open the YouTube video you want to transcribe, click the Notta extension icon in your browser toolbar, click "Start Recording" to begin transcribing the audio as the video plays in real-time, and transcribe up to 5 browser tabs simultaneously. Method 2 involves downloading the YouTube video using a third-party downloader tool and uploading the video file to Notta. Features available for video transcription include timestamps (each line of text includes timestamp showing when it was spoken), speaker identification (automatically labels different speakers up to 10), playback syncing (click any text to jump to that moment in the video), variable playback speed adjustment, translation into 42 languages, AI summaries generating key points and action items, and export options in TXT, DOCX, PDF, SRT (subtitles), and XLSX. Use cases include content creation (transcribe YouTube videos to create blog posts, generate subtitles for accessibility, repurpose video content), education (transcribe lecture recordings for study notes, create searchable archives, make content accessible), research (transcribe interview videos for analysis, extract quotes from documentaries), and marketing (transcribe webinar recordings, create summaries, generate social media content). Limitations include video transcription counting toward your monthly minute limit, large files taking longer to process, requiring clear audio (visual-only content without speech won't be transcribed), and needing rights to use downloaded YouTube content.