Editor's Verdict

The Best Bot-Free Note Taker,
If You're Willing to Type

4.2
★★★★☆
Very Good
Granola made one decision early that the rest of the category is now copying: no bot. It records from your own machine, deletes the audio once it's transcribed, and turns your rough typing into notes you'd actually forward. The notes are among the best I've seen from any tool here. Business at $14 a month is fair, and the free plan is usable rather than a demo. The catch is baked into the design. Granola enhances your notes; it doesn't replace them. Sit silent through a call and you'll get a thinner result than Fathom or Fireflies would give you for free.
Features & pricing last verified: September 2026

What We Love

  • Nothing joins the meeting, so it works on any platform, including ones that block bots
  • Enhanced notes keep your words and the AI's additions separate
  • No audio stored, SOC 2 Type 2, third-party AI providers barred from training
  • Templates and shared Recipes cut repeat work on recurring meeting types

! Could Be Better

  • Little value if you don't type during the call
  • No audio playback and no web app; the desktop app has to be running
  • AI training opt-out is a setting, not the default, outside Enterprise
Not for you if: You want a recorder you never touch, or you need to replay audio for compliance. Fathom records everything for free and keeps the video; Otter AI gives you live captions and a searchable audio archive. Granola is for people who already take notes and want them to be better.
✓ Free Basic plan • No credit card required Try Granola →

What Is Granola AI?

An AI notepad that sits next to your meeting, not inside it. That distinction runs through everything else on this page.

Granola AI is a meeting note taker that works without a bot. You open the app before a call on Zoom, Google Meet, Microsoft Teams or anything else that plays through your speakers, and it transcribes what's said by capturing your microphone and your computer's system audio. While the call runs, you type whatever you'd normally type: half sentences, names, a number someone mentioned. When the meeting ends, Granola combines your notes with the transcript and produces a structured, editable version. Your original notes stay visible on their own tab, so you can always see what you wrote versus what the AI added.

That's a different job from what Otter AI, Fireflies AI or tl;dv do. They send a participant into the meeting, record it, and hand you a transcript plus a summary you had no part in writing. Granola calls itself a notepad rather than a note taker, and the wording isn't marketing. The product assumes you're still doing some of the work. In return, nobody on the call sees a "Granola Notetaker" join, the recording never exists, and the notes read like a colleague wrote them, not like a machine summarising a transcript.

The company has grown quickly on that idea. It raised $125 million in March 2026 at a $1.5 billion valuation, and the app has expanded from a Mac-only tool into Windows, iOS, Android and an Apple Watch companion. Along the way it added an AI chat that searches across all your meetings, a template library for specific meeting types, a shared "Recipes" library of prompts, and integrations with Notion, Slack, HubSpot and Zapier on the paid tier. One thing has changed since the early days, though. Skipping the bot is no longer a Granola-only trick. Fathom is testing a bot-free mode on Mac, and Krisp has always captured at the audio layer. So the case for Granola now rests on the notes themselves and the workflow around them, not just on what's missing from the call.

How We Evaluated Granola

For this Granola AI review I set up a free Basic account on the Mac app, ran the onboarding demo meeting with the notepad open, generated enhanced notes from it, and spent time in the Ask anything chat, the note templates and the Recipes library. Pricing comes from Granola's own plans page. Accuracy figures and the wider user sentiment come from independent hands-on reviews rather than a controlled test of my own; as with every tool in this category, nobody has published a fair, like-for-like accuracy benchmark, so treat those numbers as indicative.

Who is it for, then? People who live in back-to-back calls and already scribble notes: consultants, founders, recruiters, account managers, product people. If you're the one who sends the follow-up email after a client call, Granola will make that email faster and better. It's a poor fit if you want a fully passive recorder, if you need the audio for compliance or disputes, or if your job is transcribing files rather than attending meetings. For that last group, Notta or HappyScribe are built for it and Granola isn't.

See Granola in Action

Screenshots from our Basic account on the Mac app, from the home screen through to templates and Recipes.

1

Home Screen and Ask Anything

One search bar across every meeting, recent notes below, Recipe shortcuts underneath

Granola AI home screen with an Ask anything search bar, a recent meeting note and Recipe buttons such as List recent todos and Write weekly recap
Ask AnythingChat across your whole meeting history
SpacesPrivate notes and shared team folders
Basic PlanFree tier, Upgrade button in the corner

Granola's home screen is unusually sparse for this category. There's no dashboard of minutes used, no upcoming-meetings widget begging for attention. Just a search box that asks "What did we talk about yesterday?", your recent notes, and a row of Recipes: list recent todos, write a weekly recap, and a few shared by other users. Spaces on the left split private notes from shared folders, which is how teams work together on the free plan. The Basic Plan label sits in the corner with an Upgrade button, and that's the only nudge you'll see. After a week of Notta's three-times-per-screen trial prompts, that restraint was a relief.

2

Taking Notes During a Meeting

Video on the left, Granola's notepad on the right, no bot anywhere on the call

Granola notepad open beside a demo meeting, showing the Write notes area, an AI chat panel with suggested questions and Recipe chips like What did I miss
NotepadType as much or as little as you like
Suggest QuestionsLive prompts to ask before the call ends
Recipe ChipsWhat did I miss, Make me sound smart

This is Granola's demo meeting, a video walkthrough the app plays during onboarding so you can see the workflow before a real call. The notepad on the right is a plain text editor. There's no transcript scrolling past, no captions, nothing to distract you. Below it sits the chat, and this is where the mid-meeting value lives. "Suggest questions" produced three sensible follow-ups based on what had been said so far, "What did I miss" catches you up after a bathroom break, and "Make me sound smart" does what it says. There's a small footer line under the chat: "Granola uses AI and can make mistakes." They mean it. More on that under accuracy.

3

Enhanced Notes After the Call

Your notes plus the transcript, rewritten into headed sections you can edit and share

Granola enhanced notes for a demo meeting with headed sections and bullet points, an Enhanced toggle, a Share button and a Chat with meeting transcript link
Enhanced ToggleFlip between your notes and the AI version
StructureHeaded sections, short bullets, no filler
ShareLink, folder, or push to integrations

Here's the payoff. Stop the session, click the green "Enhanced notes" button, and Granola rewrites the meeting into headed sections with short bullets. What I like about the output is what it leaves out. No "the participants discussed", no padded summary paragraph, no action items invented to fill a template. The Enhanced dropdown at the top switches back to your raw notes at any time, so the AI never overwrites what you wrote. A "Chat with meeting transcript" link at the bottom opens the full text if you need a quote. Share creates a link that people outside Granola can read. Is it perfect? The section headings can be generic on short meetings, but on a 45-minute client call this is the kind of note I'd send without editing.

Want to see what Granola does with your own notes?

Try Granola →Free Basic plan • No credit card required
4

Note Templates by Meeting Type

Pre-built structures for sales, leadership and investor meetings, plus your own

Granola note templates dialog showing Commercial and Leadership template groups and a Weekly Team Meeting template with sections such as Announcements and Review of Progress
CommercialAccount management, discovery, pipeline review
LeadershipBoard, advisory, investor, networking
CustomBuild your own with context and sections

Templates tell Granola what shape the enhanced notes should take. The library is grouped by job: Commercial covers account management, customer discovery, existing-customer check-ins and pipeline reviews; Leadership covers advisory, board, current and prospective investor meetings, and networking. Open one and you'll see a "Meeting Context" paragraph describing the purpose of the meeting and a list of sections, each with a plain-English instruction for what to capture. In other words, a template is just a prompt with a name, and you can write your own. For a consultant running the same discovery call thirty times a quarter, this is worth more than any summary feature.

5

Recipes Library

Saved prompts you can run on one meeting or across all of them, shared by other users

Granola Recipes library with Discover, My recipes and Workspace tabs and featured recipes such as Coach me Matt, Write PRD and Look Again
DiscoverPublic recipes with usage counts
WorkspaceRecipes shared with your team
Across MeetingsPrompts that run over your whole history

Recipes are Granola's answer to the "type the same prompt again" problem. A recipe is a saved prompt with a name and a button. Some are built in, like recap my week or list action items. Others come from the Discover tab, where users publish theirs: a coaching recipe from an executive coach with 59,000 uses, a product-requirements-doc recipe from a well-known product newsletter writer, a "Look Again" recipe from a designer. You can create your own and share them with your workspace. On paper it's a minor feature. In practice it turned the chat from something I occasionally remembered to use into a row of buttons I press after every call.

How Granola Works

Four steps from a calendar invite to shareable notes, with you doing the middle one.

1

Open Granola Before the Call

Connect your calendar and Granola creates a note for each meeting automatically, or hit New note for an ad-hoc call. Start the session and the green audio bars at the bottom of the window confirm it's listening. Nobody on the call is notified and nothing joins the roster, which means it works on Zoom, Google Meet, Teams, Webex, a phone call on speaker, or a conversation across a table. One constraint: the desktop app has to be running on the machine playing the audio. There's no web version and the mobile app is for in-person conversations, not for capturing a video call on your laptop.

2

Type Notes While It Transcribes

This is the step that decides whether Granola works for you. Type whatever you'd type anyway: a name, "pricing objection", "follow up on Q4 budget". The transcript builds silently in the background and you can open it if you need to, but the design pushes you to stay in the conversation. Pick a template first if the meeting has a shape, and use the chat mid-call for questions to ask or a catch-up on what you missed. Sit there typing nothing and you'll still get notes, just noticeably thinner ones than a bot-based tool would produce.

3

Generate Enhanced Notes

Stop the session and click Enhanced notes. Granola merges your typing with the transcript, applies the template if you chose one, and produces headed sections with bullet points. Your raw notes are preserved under their own tab. Edit anything, add a line the AI missed, and the version you share is the version you approve. Independent testing puts transcription accuracy at roughly 90 to 92 percent in a quiet room with clear speakers, ahead of Otter in the same test, but speaker attribution gets shakier once a call goes past three or four people. And because the audio is discarded, you can't go back and listen to a line you're unsure about.

4

Ask, Share, Push

The chat panel answers questions about this meeting or every meeting you've had: what a client said about pricing two calls ago, which todos are still open, who owns what. Run a Recipe to draft a follow-up email or a weekly recap. Share a link, drop the note into a shared folder, or, on Business, send it to Notion, Slack, HubSpot, Attio or Affinity, or trigger a Zapier flow. Granola also supports MCP, so other AI tools can read your notes with your permission. What it doesn't do on its own is create tasks in your task manager. That still goes through Zapier or your own hands.

No Bot Doesn't Mean No Consent

Granola's own guidance is to tell participants you're using it, even though nothing visible joins and no recording is kept. I'd go further: treat it exactly as you'd treat a recorder. Recording-consent laws in many places apply to capturing a conversation regardless of whether a bot did the capturing, and a client who finds out afterwards won't care about the technical distinction. Bot-based tools like Notta post a disclosure line in the meeting chat for you. With Granola, that's on you.

Security and Privacy Notes

Granola is SOC 2 Type 2 certified, describes itself as GDPR-aligned, encrypts data in transit and at rest, and contractually stops its AI providers (it names OpenAI and Anthropic) from training on your data. Two things to check before a team rollout. First, opting out of Granola's own model training is a switch in your settings on Basic and Business; it's only the organization-wide default on Enterprise. Second, Granola doesn't offer a HIPAA agreement and doesn't hold ISO 27001, so it isn't the tool for clinical or heavily regulated work. For everyone else, the no-audio-retained design is a real advantage: there's simply less to leak.

Granola Meeting Notes: Key Features

What's on the free plan, what needs Business, and where the design choices bite.

Core

Bot-Free Capture

The reason Granola exists. It records your mic and system audio on your own device, so it works with any platform, including corporate setups that block third-party bots, and nobody sees an extra participant. The trade-off is that your laptop is the recorder. Close the lid, join from your phone, or forget to open the app, and there's no note.

Core

Enhanced Notes

Your typed notes plus the transcript, rewritten into headed sections. Reviewers who've put Granola next to Fathom, Fireflies and Otter tend to rate its notes the highest of the group, and having used all four, I'd agree. They read like notes, not like a summary of a transcript. Your raw version is always one click away.

Core

Ask Anything Chat

Ask a question about one meeting or across all of them. "What did the client say about timing?" "Which todos from last week are still open?" Included on the free plan, which isn't true of every rival's chat feature. Business unlocks the more capable AI models behind it.

Core

Note Templates

Commercial and Leadership libraries out of the box, each template built from a context paragraph and instructed sections. Write your own for the meetings you run on repeat. This matters more than it sounds. Most generic AI notes are generic because the tool had no idea what kind of meeting it was listening to.

Core

Recipes

Saved prompts with a button: follow-up email, weekly recap, action items, or anything you write yourself. Browse a public library, share within your workspace. It's the feature that got me using the chat daily instead of once a week.

Core

Shared Folders and Spaces

Private notes stay private; shared folders put team meetings in one place. Available on the free plan too, so a small team can collaborate without everyone paying. Business adds consolidated billing, and Enterprise adds the admin controls you'd expect at that price.

Business

Integrations, MCP and API

Notion, Slack, HubSpot, Attio, Affinity and Zapier, plus MCP so tools like Claude or ChatGPT can read your notes through a permissioned, read-only connection, and a personal API. All of it needs Business. Fewer native connectors than Fireflies AI, but the MCP route is more forward-looking than most.

Core

Mac, Windows, iOS, Android, Watch

Mac and Windows for video calls, phone apps for in-person meetings and calls, and a Watch app to start a note from your wrist. The Windows app arrived later than Mac and the mobile apps later still, so if you were put off by the Mac-only days, that objection has expired. The missing piece is a web app, and I don't expect one given how the capture works.

Two caveats on the feature list. First, languages. Granola supports transcription and notes in multiple languages on every plan, but its coverage is nowhere near Notta's 58 or MeetGeek's hundred-plus, and accuracy outside English hasn't been independently tested to the same degree. If your calls switch between French, Arabic and English mid-sentence, test it before you commit. Second, the paid tier is where the workflow features live. The free plan is fine for one person taking notes; the moment you want history beyond a month, integrations or better models, you're paying per seat.

See which features come with each plan:

Check Granola's pricing →Free plan • Business $14/user/mo

Granola AI Pricing

Three plans and no annual discount. Simpler than most, with one thing to double-check on the free tier.

Basic

$0/mo
  • ✓ AI-enhanced meeting notes
  • ✓ Ask anything chat
  • ✓ Templates and Recipes
  • ✓ Shared folders
  • ✓ Multi-language support
  • ✗ Only the last 30 days of history visible; no integrations
Start Free

Enterprise

$35/user/mo
  • ✓ Single sign-on
  • ✓ Org-wide AI training opt-out
  • ✓ Admin controls and auto-deletion policies
  • ✓ Enterprise API
  • ✓ Priority support
  • ✓ Everything in Business
View Enterprise
Billing: Business and Enterprise are priced per user per month. Granola doesn't publish an annual discount, so the monthly figure is the real figure
Free tier: Granola describes Basic as unlimited notes with 30 days of visible history; some reviews report a 25-meeting lifetime cap instead. Confirm on the pricing page
Enterprise: Typically for larger teams; SSO is where it becomes necessary
Pricing last verified September 2026. Visit Granola for current rates.

Is It Worth the Money?

40 meetings
a typical busy month
=
~$0.35
per meeting on Business

At $14 a month, someone in forty calls pays about 35 cents per meeting for notes that need little or no editing. If writing up a client call normally costs you fifteen minutes, one week of meetings pays for the year. The maths gets worse if you only have a handful of calls a month, in which case the free plan probably covers you anyway.

The free plan deserves its own paragraph, because it's the opposite of Notta's. Where Notta caps every conversation at three minutes, Granola lets you take notes on real meetings without limits, and only hides the older history. On my Basic account the sidebar shows the plan name and an Upgrade button, with no meeting counter anywhere, which matches the 30-day version of the story rather than the 25-meeting one. If you're a solo user with a light load, you may never need to pay. The tension appears when you want to search a conversation from two months ago, and that's exactly when the Business plan starts looking reasonable.

Against the competition, the picture depends on how you'd bill. Paid monthly, Business at $14 sits below Fathom Premium ($20), Fireflies Pro ($18) and Otter Pro ($16.99). Paid annually, those rivals drop to $16, $10 and $8.33 respectively, and Granola stays at $14 because there's no annual rate to drop to. MeetGeek Pro at $9.99 and Krisp Core at $8 undercut it either way. So Granola is neither the bargain nor the premium option. You're paying a mid-range price for note quality and a bot-free workflow. I'd have liked to see an annual plan for people who commit, and I suspect one will turn up eventually.

Detailed Pros & Cons

The full picture, including the parts Granola's own site leaves out.

✓ Pros

No Bot, Any Platform

Nothing joins the call, so there's no awkward "who's Granola Notetaker?" moment, no admin blocking the bot, and no platform it doesn't support. For client-facing work this often decides whether you use a note taker at all, or leave it off for that one sensitive call and lose the notes. Fathom and MeetGeek now offer bot-free modes too, but Granola was built this way from day one and it shows in how little setup there is.

Notes You'd Actually Send

The enhanced notes are the best-structured output I've seen in this category. Because they start from what you typed, they reflect what mattered to you, not what an algorithm thought was frequent. Reviewers testing it against Fathom, Fireflies and Otter keep landing on the same conclusion, and it's the main reason to pay for Granola over a cheaper bot-based tool.

Less Data to Worry About

Audio is transcribed and deleted. There's no library of recordings sitting on a server, which simplifies privacy conversations with clients and with your own legal team. Add the certification and the contractual bar on AI providers training on your data, and Granola's privacy setup is stronger than most rivals at the same price.

A Free Plan That Works

Unlimited meetings, AI chat, templates and shared folders without a card. That's enough for a solo consultant to run for months. Compare Notta's three-minute cap, tl;dv's ten lifetime AI notes or Krisp's seven-day trial, and Granola's free tier is one of the fairer ones around.

Templates and Recipes Reward Repeat Meetings

If you run the same type of meeting over and over, a template plus a follow-up Recipe turns each one into a two-click write-up. It doesn't demo well. A month in, it's the thing you'd miss most.

Cross-Platform at Last

Mac, Windows, iOS, Android and Apple Watch. For a long stretch Granola was Mac-only and that alone ruled it out for a lot of teams. That's no longer a reason to skip it.

✗ Cons

It Needs You to Type

Granola enhances your notes. Give it nothing and you get a generic summary that Fathom would match for free. If you never open a notepad in a meeting, or you want to record and forget, you'll be disappointed. Better to know that now than a month in.

No Audio, No Replay

The privacy benefit has a cost. When the transcript says something odd, there's no recording to check it against. For a disputed figure in a negotiation, or any situation where you might need to prove what was said, that's a real gap. Bot-based tools keep the audio; Granola doesn't, by design.

Desktop-Dependent, No Web App

The app must be open on the machine where the call plays. Join a meeting from a browser on a locked-down work laptop where you can't install software, and Granola can't help. The mobile apps are for in-person conversations, not a substitute for the desktop capture.

Speaker Labels Slip in Bigger Calls

With two or three people, attribution is reliable. Beyond that, extended testing by reviewers found it starts to muddle who said what, and without audio you can't fix it by listening back. Fine for client calls and 1:1s; less good for a ten-person workshop.

Training Opt-Out Isn't the Default

On Basic and Business you have to switch off model training in settings yourself; only Enterprise makes it the org-wide default. Combined with no HIPAA agreement and no ISO 27001, that puts Granola outside regulated healthcare and some enterprise procurement lists. Not a scandal, but something a team lead should know before rolling it out.

No Annual Discount, and Integrations Are Paid-Only

The monthly price is fair, but it adds up to $168 a year with no way to bring it down, while most rivals knock 30 to 50 percent off for an annual commitment. And every integration, including Notion and Slack, sits behind that paywall. Notion users in particular will want Business from day one.

Granola vs Alternatives

How the Granola note taker compares with the tools people shortlist alongside it.

FeatureReviewed GranolaFathomOtter AIFireflies AIKrispMeetGeek
Entry Paid Plan$14/mo (monthly only)$16/mo annual$8.33/mo annual$10/mo annual$8/mo annual$9.99/mo annual
Free PlanUnlimited notes, 30-day historyUnlimited recording, ~5 advanced summaries300 min/mo, 30 min/conversationUnlimited transcription, 400 min storage7-day trial3 hrs/mo, unlimited summaries
Capture MethodNo bot, device audioBot, bot-free beta (Mac)BotBotNo bot, audio layerBot, no-bot option
Audio KeptNoYes (video too)YesYesReal-time onlyYes
PlatformsMac, Windows, iOS, AndroidWeb, Mac, iOSWeb, iOS, AndroidWeb, iOS, AndroidMac, Windows, iOS, AndroidWeb, iOS, Android
Standout StrengthNote quality, no botUnlimited free tierLive captions, archiveCRM sync, 100+ languagesNoise cancellationValue, monthly billing
Best ForPeople who type notes in callsIndividuals, freelancersEnglish-first teamsSales teamsNoisy environmentsSmall teams on a budget

Granola vs Fathom: The Short Version

This is the comparison most people end up making, because Fathom is the free tool everyone tries first and Granola is the one they hear about next. Fathom wins on cost: unlimited recording and transcription for nothing, with the video kept, and summaries good enough that many people never upgrade. Granola wins on note quality when you take part, on the absence of a bot, and on the privacy story, since there's no recording to manage. Fathom's bot-free mode is in beta on Mac and may close that gap. Price-wise, Fathom Premium at $16 on annual billing and Granola Business at $14 monthly are close enough not to decide anything. So ask yourself one question: do you type during meetings? Yes, Granola. No, Fathom. Our Fathom vs MeetGeek comparison covers Fathom in more depth, and the Otter AI alternatives guide puts both in a wider lineup.

Which Tool Is Right For You?

Fathom

Best Free Tier

Best for: Anyone who wants a fully automatic recorder at no cost. Unlimited recording, transcription and storage on the free plan, summaries among the best rated in the category, and a bot-free mode arriving in beta. The trade-offs are the visible bot on most calls today, ~5 advanced summaries a month on free, and Premium pricing that rose to $16 to $19 in 2026.

Otter AI

The Incumbent

Best for: Teams that want live captions, a searchable transcript archive with audio, and a well-known name. Otter's free plan gives 300 minutes a month, which is real, and its AI chat across meetings is mature. Every call has a bot in it, language support is narrow, and Pro is $16.99 paid monthly. It's the mirror image of Granola: passive capture, lots of transcript, less shaping of the notes.

Fireflies AI

CRM Focus

Best for: Sales and customer teams that want every call pushed into Salesforce or HubSpot with talk-time and topic analytics. Pro at $10 a month on annual billing is cheaper than Granola, and the integration list is much longer. It's bot-based, keeps recordings, and produces transcripts and summaries rather than notes shaped by what you cared about.

MeetGeek

Budget Pick

Best for: Small teams that want automatic summaries, 100+ languages and a no-bot recording option at the lowest price in the group. Pro is $9.99 and the free plan includes unlimited AI summaries on three hours of transcription. Its notes don't have Granola's shape, and there's no equivalent of Recipes, but for a budget-conscious team it does a lot.

Notta

Multilingual

Best for: Multilingual teams and transcription-heavy work. Fifty-eight languages, bilingual side-by-side transcripts and file or URL uploads, with Pro at $8.17 on annual billing. The free plan's three-minute cap makes it hard to trial, and the AI notes are average next to Granola's. Pick it for language coverage, not for note craft.

Krisp

Also Bot-Free

Best for: Remote workers whose bigger problem is background noise. Krisp captures at the audio layer, so it's bot-free like Granola, and adds meeting notes on top of best-in-class noise cancellation. Core is $8 a month on annual billing. Its notes are a bonus feature rather than the main event, and there's no free plan, only a seven-day trial.

Frequently Asked Questions

Granola AI is a meeting notepad that transcribes calls from your own computer without sending a bot into the meeting, then combines the notes you type with the transcript to produce structured meeting notes. It works with Zoom, Google Meet, Microsoft Teams and any other video platform because it captures system audio on your device. After the call, it adds an AI chat you can ask about one meeting or your whole history, plus templates and shared folders.
Yes, Granola AI has a free Basic plan with no credit card required, and it includes AI-enhanced notes, AI chat, templates and shared folders. Granola's own materials describe the free tier as unlimited notes with only the most recent 30 days of history visible, while some independent reviews describe it as a 25-meeting lifetime cap. Check the pricing page before you rely on it. Older history, integrations and the advanced AI models need the Business plan.
Granola AI costs $14 per user per month on the Business plan and $35 per user per month on Enterprise, with a free Basic plan below both. Business is billed monthly and Granola doesn't publish an annual discount, which is unusual in this category. Business adds unlimited history, advanced AI models, integrations with Notion, Slack, HubSpot and Zapier, MCP and API access. Enterprise adds SSO, admin controls, an organization-wide AI training opt-out and priority support.
No, Granola never joins a meeting as a bot and no extra participant appears on the call. It captures your microphone and your computer's system audio on the device running the app, so it works with any meeting platform and doesn't need bot permissions. Granola still recommends telling participants that you're using it to take notes, and local recording-consent laws apply regardless of how the audio is captured.
No, Granola does not store audio or video recordings. It transcribes in real time and deletes the audio straight afterwards, keeping only the transcript, your typed notes and the enhanced notes. That reduces the data at risk and simplifies privacy compliance, but it also means you can't replay the original audio to check an unclear line in the transcript.
Granola AI runs on macOS, Windows and iOS, and added Android and an Apple Watch companion app in mid-2026. There is no web app, so the desktop client has to be running on the device where the meeting audio plays. The mobile apps cover in-person conversations and phone calls rather than replacing the desktop app for video meetings.
Granola is better if you want to keep typing notes during calls with no bot in the meeting, while Fathom is better if you want unlimited free recording and fully automatic summaries. Fathom's free plan records and transcribes without limits and keeps the recording; Granola's free plan keeps notes but no audio. Fathom Premium is $16 a month on annual billing against Granola Business at $14 monthly. Fathom is also testing a bot-free mode on Mac, so the gap on capture method is narrowing.
Granola captures audio from your device and enhances the notes you type, while Otter AI sends a bot into the meeting and produces a full transcript with live captions. Otter is the better choice for real-time captions, a searchable archive with audio playback and a bigger free plan (300 minutes a month). Granola is the better choice when bots are unwelcome, when you want notes rather than a transcript to read, and when you'd rather no recording existed at all.
Granola AI is SOC 2 Type 2 certified, encrypts data in transit and at rest, deletes audio after transcription and contractually bars its third-party AI providers from training on customer data. Two things to know: opting out of Granola's own model training is a setting you turn on yourself on Basic and Business plans, and only Enterprise makes it the default organization-wide. Granola also doesn't offer a HIPAA agreement or hold ISO 27001, so it's not built for regulated healthcare use.
Granola is not the right choice if you want a fully passive recorder you never touch, if you need audio playback for compliance or disputes, or if you rely on a web app. Fathom records everything for free and keeps the video, Otter AI gives you live captions and a searchable audio archive, and Fireflies AI goes deeper on CRM sync. Granola earns its place when you're already the kind of person who types during calls and wants those notes turned into something shareable.
Final Verdict

Should You Try Granola?

Granola is the best meeting note taker I've used for people who take notes. That qualifier matters. If you open a notepad during calls and hate the idea of a bot sitting in your client meetings, nothing else on this page produces cleaner notes with less friction, and the no-audio-retained design means there's less to worry about afterwards. The free plan is usable, the templates and Recipes turn repeat meetings into a habit, and the cross-meeting chat is better than it has any right to be on a free plan.

The reservations are the flip side of the same design. Contribute nothing and Granola gives you less than Fathom does for free. There's no audio to replay, no web app, and speaker labels wobble in bigger calls. The AI training opt-out should be the default everywhere and isn't, and the absence of an annual rate is a small irritation at this price. For consultants, founders and anyone in back-to-back conversations who already writes things down, Granola is one of the strongest choices around in 2026. For everyone else, start with Fathom's free plan and come back if the bot starts to bother you.

Our Recommendation

Install the free Basic plan on the machine you take calls from, connect your calendar, and run a week of real meetings with the notepad open. Type the way you normally would. If the enhanced notes save you the write-up afterwards, move to Business for the history and the Notion or Slack integration. Before you roll it out to a team, switch off model training in settings and check whether your clients' industries need a HIPAA agreement, because Granola doesn't offer one.

Try Granola →
4.2
★★★★☆
Very Good
About This Review: This Granola AI review is based on hands-on use of a Basic account on the Mac app, Granola's published pricing and documentation, and independent reviews and public user feedback. Originally published January 2026, last updated September 2026. This review contains affiliate links, so we may earn a commission at no extra cost to you. Our ratings and editorial opinions remain independent.